Customer Service

At Highwoods, Customer Service is a Team Sport.

Available Markets

Customer Service Numbers

Prism Services

Prism is an advanced property management solution purpose-built to elevate the customer experience with Highwoods.

  • User-Friendly Platform: Submit and track service requests effortlessly via desktop or mobile app, staying informed throughout the process for quicker resolutions.
  • Efficient Resource Reservations: Book meeting rooms and common areas with ease for business and client meetings, streamlining operations and boosting your professional image while saving time.
  • Seamless Backend System: Allowing for quicker and more efficient solution resolution behind the scenes.

SmartPark

We’re excited to offer a newly upgraded, fully-automated parking garage system for a number of our customers across our portfolio called SmartPark.

  • Enhanced parking process
  • Cashless transactions
  • Online secure portal to manage your account

Pay Your Rent Quickly with VersaPay

Using VersaPay, you can manage your account 24/7 in a secure environment that’s easy to use. This allows you to easily make payments online in a secure, safe and convenient portal.

  • One-click access to invoices and supporting documents.
  • Ability to pay invoices directly online in a safe and secure environment.
  • Online communication to address any questions or invoice concerns
  • E-mail notifications to alert you when a new invoice
    is available.